As consumers of online learning, whether learning informally through YouTube or formally through a web-based training (WBT) at work, we know which tank and which are great. While we rarely stop and consider WHY a certain e-learning experience was enjoyable and of high value, for those of us who are tasked with designing and delivering superb online learning experiences, we are wise to stop and ask a simple question. What are the attributes of effective e-learning? This focus is not…